dell supportassist is hanging on testing hard drive|r/Dell on Reddit: So SupportAssist just dropped the hard drive : Big box store First some background info, I've had my XPS 17 9700 for 3 years now and have noticed the occasional blue screen that tells me it can't detect my hard drive but it always restarts and .
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When I boot my PC, Support Assist reports Hard Drive not found and says a part is failing and must be replaced. I have run all the Dell Hard Drive Diagnostics (Short HD Test, Full Test, Conveyance . Dell SupportAssist is occasionally giving me a "Your hard drive is failing" error message. I cannot reproduce this error through any scans - including BIOS hardware diagnostics, Windows 10 scans or even the .
After windows 11 updated I re- ran the Support assistant on the computer twice and it failed both times when it was running the hard drive test. All other test seem to run .I'm experiencing the exact same issue. Have you had any luck resolving it? I've already checked the drive, and there are no errors. It's a new drive, larger than the previous one. there is no .I ran the regular BIOS pre-boot system performance check, then the advanced one twice (and a separate scan for just the hard drive after that), and every .First some background info, I've had my XPS 17 9700 for 3 years now and have noticed the occasional blue screen that tells me it can't detect my hard drive but it always restarts and .
Running a hardware scan enables you to detect hardware issues on your Dell computer. By default, SupportAssist scans your computer hardware once a month to detect hardware . Note: If SupportAssist is not installed on your Dell computer, you are prompted to download and install the SupportAssist application. If the test passes, go to the next step. If .
I have a Dell Inspiron which is almost 5 years old. It has one Disk which is a 256GB SSD. Dell's Support Assist Program says my Harddisk is failing. OTOH, CrystalDiskInfo says health of my Disk is. In this video, how to fix hard drive errors Dell, these steps address hard drive related issues such as your PC not booting, or Windows is freezing up or giving you general errors, or your. My laptop is slow. Made sure I have the latest version of Support Assist. The first step regarding downloads and drivers completes. Several attempts have the Hardware Analysis reaching 90%, but no further. I ran defrag after trying Support Assist. Still hangs at 90%. I have done soft and hard reboots. Same result. always stops at 90% for up to . SupportAssist OS Recovery provides you with different options to recover your computer depending on the scenario you are facing. Important: If the recovery image on the hard drive is corrupted or deleted, the computer .
Usually that means the hard drive is about to fail. Run the Diagnostics and choose the Extended test of the hard drive--which can take hours on large drives. Tap F12 as soon as you reboot without waiting for any screen to get to the boot menu. If you get errors and you are still under 1 yr warranty Dell will send you a new hard drive. Run a full Test - Run a full test to perform a thorough analysis of your Dell computer or tablet. This test runs a stress test on all the hardware devices on your Dell computer or tablet. This test takes approximately 40 minutes or more to complete (Figure 4). Figure 4: Screenshot of the Run Full Test button on the Dell Support website. (Image .
The article provides information about how to troubleshoot and resolve hard drive (HDD) or solid state drive (SSD) issues on a Dell computer. . Follow the on-screen instructions to complete the preboot diagnostic test. If the tests pass, the hard drive is working correctly. The issue is likely related to the operating system or software that . @paulonp Sounds like SupportAssist is displaying fake messages in an attempt to get you to either buy an extended warranty or a new system.If CrystalDiskInfo, Samsung Magician and the Dell Pre-Boot Diagnostics all claim that your SSD is OK, then I wouldn't worry about it. If you haven't run a diagnostics scan within SupportAssist since installing the new SSD, try . From the discussion above, I assumed it was an issue with the SSD drive. Today I got an M.2 NVMe drive (Samsum 960 EVO), and re-installed Linux on it. Exact same issue. I tried removing the previous 2.5." SSD drive. Exact same issue. In the BIOS, I disabled everything SupportAssist-related, and fiddled with most settings I thought could
A quick test will begin. Press the "Escape" key on your keyboard to cancel this test. Once you've canceled the Quick Test, click on "Advanced Test." In the list of integrated devices, make sure to select the hard drives marked "Disk 1" and "Disk 2." Click on "Run Test." Wait for the test to complete.
Open the SupportAssist app and select Support.; Under Test my hardware, select Get started.; Under the I want to troubleshoot my PC section, select I want to check a specific piece of hardware.; Select the component to test. The list of components varies depending on the configuration of your Dell computer. SupportAssist may open additional utilities or windows . Hold the power button for 30 sec. Remove and reinstall the SSD and re-try the test. If it appears to take that length of time again, chances are the SSD is failing. You can then try removing the drive and re-running the diagnostics. If they complete quickly without the drive, that's likely the case and you'll need to replace the SSD. A quick test will begin. Press the "Escape" key on your keyboard to cancel this test. Once you've canceled the Quick Test, click on "Advanced Test." In the list of integrated devices, make sure to select the hard drives marked "Disk 1" and "Disk 2." Click on "Run Test." Wait for the test to complete.
Open the SupportAssist app and select Support.; Under Test my hardware, select Get started.; Under the I want to troubleshoot my PC section, select I want to check a specific piece of hardware.; Select the component to test. The list of components varies depending on the configuration of your Dell computer. SupportAssist may open additional utilities or windows . When the user selects the ‘Support’ tile, the user is sent to Dell’s ‘SupportAssist’ download location. Unfortunately, we already know ‘SupportAssist ‘no longer installs/functions so the user is left running around in circles. . I done lot of testing and not lucky to reinstall SupportAssist. Then I read Windows log: there was . A dump file was created and it said there was a block failure in the SSD drive. I pulled the drive and loaded Windows 10 onto a 750 GB Raid drive. After windows 11 updated I re- ran the Support assistant on the computer twice and it failed both times when it was running the hard drive test. All other test seem to run correctly.
Hard Drive 1 - S/N S37PJ90H715468, Short self test unsuccessful . Product Name: Inspiron 5559 System BIOS: 1 .2. 1. ePSA: Build 4304.09 UEFI ROM. Dell SupportAssist has detected a failing component on your system that requires immediate attention. . 2000-0142 Validation: 108766 Hard Drive 1 - S/N S37PJ90H715468, Short self test unsuccessful . This video will show you how to run a full hard drive test on your Dell computer using ePSA diagnostics. Turn on your computer and tap the "F12" key at startup. Navigate to "Diagnostics" using the arrow keys and press .
Laptop is a Dell XPS 15 7590, a couple of years old. I ran the regular BIOS pre-boot system performance check, then the advanced one twice (and a separate scan for just the hard drive after that), and every single one of them came . The Dell SupportAssist app only works on Dell laptops that meets minimum installation requirements. It may be possible that your Windows 11 Dell laptop isn’t compatible to run the app, which is why it isn’t working well.Dell SupportAssist keeps getting stuck on analyzing harddrive storage - short dst test Open | Hardware . I do have problems with one specific hard drive which may be related to this. Basically D: drive is fragmented or something and I've been having problems where my computer will freeze and at the same time task manager will report D: drive . Hi anilkejriwal, If all the diagnostics have passed without any failures then there is no problem with the hard drive. To get this issue resolved, you would have to re-install the operating system on the computer.
Run a quick test or identify your product to see more diagnostic options. . SupportAssist pro-actively checks the health of your system’s hardware and software. . This article explains how to export a hardware diagnostic file from a Dell PowerEdge Server through the integrated Dell Remote Access Controller iDRAC7 or 8. A quick test will begin. Press the "Escape" key on your keyboard to cancel this test. Once you've canceled the Quick Test, click on "Advanced Test." In the list of integrated devices, make sure to select the hard drives marked "Disk 1" and "Disk 2." Click on "Run Test." Wait for .
@paulonp Sounds like SupportAssist is displaying fake messages in an attempt to get you to either buy an extended warranty or a new system.If CrystalDiskInfo, Samsung Magician and the Dell Pre-Boot Diagnostics all claim that your SSD is OK, then I wouldn't worry about it. If you haven't run a diagnostics scan within SupportAssist since installing the new SSD, try .The article provides information about how to troubleshoot and resolve hard drive (HDD) or solid state drive (SSD) issues on a Dell computer. . Follow the on-screen instructions to complete the preboot diagnostic test. If the tests pass, the hard drive is working correctly. The issue is likely related to the operating system or software that .
The report showing a "warning" message next to my hard drive. Having two hard drives I then selected the "I want to check a specific piece of hardware" scanning my D drive then the C drive. After the scan on the C drive it showed it had been scanned but had the "warning" message again followed by a green tick. I when into History and again, it .
When running the Support Assist hardware tests on an Inspiron 5400 AIO, SA freezes at about 66% (when running one of the memory tests). The mouse will still move, but cannot click on anything. A quick test will begin. Press the "Escape" key on your keyboard to cancel this test. Once you've canceled the Quick Test, click on "Advanced Test." In the list of integrated devices, make sure to select the hard drives marked "Disk 1" and "Disk 2." Click on "Run Test." Wait for the test to complete.
r/techsupport on Reddit: Dell SupportAssist keeps getting stuck
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dell supportassist is hanging on testing hard drive|r/Dell on Reddit: So SupportAssist just dropped the hard drive